PART Ⅰ Business Correspondence
Unit1 Fundamentals of Business Letter Writing
1.1 Language Style and Tone of Business Writing
1.2 Essential Principles of Business Writing
Unit 2 The Components and Layout of the Business Letter
2.1 The Components of the Business Letter
2.2 The Layout of the business letter
2.3 The Layout oft_he Envelope
Unit 3 StatusCredit Inquiries and Replies
3.1 Introduction to StatusCredit Inquiries and Replies
3.2 Sample Letters
Unit 4 Establishment of Business Relations
4.1 Introduction to Letters of Establishing Business Relations and Replies
4.2 Sample Letters
Unit 5 Inquiries and Replies
5.1 Introduction to Inquiries and Replies
5.2 Sample Letters
Unit 6 Quotations, Offers and Counter-Offers
6.1 Introduction to Quotations, Offers and Counter-Offers
6.2 Sample Letters
Unit 7 Orders and Replies
7.1 Introduction to Orders and Replies
7.2 Sample Letters
Unit 8 Payment and Settlement
8.1 Introduction to International Payments
8.2 Letters Concerning Payments
8.3 Sample Letters
Unit 9 Packing and Shipment
9.1 Introduction to Packing and Shipment
9.2 Sample Letters
Unit 10 Insurance
10.1 Introduction to Insurance
10.2 Letters Concerning Insurance
10.3 Sample Letters
Unit 11 ComplaintsClaims and Adjustments
11.1 Introduction to ComplaintsClaims and Adjustments
11.2 Sample Letters
PART Ⅱ Other Practical Business Writings
Unit 12 E-mail Writing
12.1 Introduction to E-mail Writing
12.2 Sample E-mails for Business Communication
Unit 13 Memo Writing
13.1 Introduction to Memo Writing
13.2 Sample Memos
Unit 14 Minutes Writing
14.1 Introduction to Minutes Writing
14.2 Sample Minutes
Unit 15 Business Report Writing
15.1 Introduction to Business Report Writing
15.2 Types of Reports
15.3 Sample Reports
Unit 16 Contract Writing
16.1 Introduction to Contract Writing
16.2 Sample Contracts
Appendix Ⅰ 常用商务英语缩略语
Appendix Ⅱ 常用电子邮件缩写词、首字母组合和行话
References
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