Chapter 1 Welcoming Clients
Part A Situational Dialogue
Communicative Scene 1
Communicative Scene 2
Communicative Scene 3
Part B Practical Key Sentences
Part C Skills of Communication
Part D Practice
Chapter 2 Seeking Business Opportunity
Part A Situational Dialogue
Communicative Scene 1
Communicative Scene 2
Communicative Scene 3
Part B Practical Key Sentences
Part C Skills of Communication
Part D Practice
Chapter 3 Making Inquiries
Part A Situational Dialogue
Communicative Scene 1
Communicative Scene 2
Communicative Scene 3
Part B Practical Key Sentences
Part C Skills of Communication
Part D Practice
Chapter 4 Business Appointment and Arrangement
Part A Situational Dialogue
Communicative Scene 1
Communicative Scene 2
Communicative Scene 3
Part B Practical Key Sentences
Part C Skills of Communication
Part D Practice
Chapter 5 Offer and Counter Offer
Part A Situational Dialogue
Communicative Scene 1
Communicative Scene 2
Communicative Scene 3
Part B Practical Key Sentences
Part C Skills of Communication
Part D Practice
Chapter 6 At China Import and Export Fair
Part A Situational Dialogue
Communicative Scene 1
Communicative Scene 2
Communicative Scene 3
Part B Practical Key Sentences
Part C Skills of Communication
Part D Practice
Chapter 7 Business Visit
Part A Situational Dialogue
Communicative Scene 1
Communicative Scene 2
Communicative Scene 3
Part B Practical Key Sentences
Part C Skills of Communication
Part D Practice
Chapter 8 Innovative and Power Brand Strategy
Part A Situational Dialogue
Communicative Scene 1
Communicative Scene 2
Communicative Scene 3
Part B Practical Key Sentences
Part C Skills of Communication
Part D Practice
Chapter 9 Packing and Quality Ipection
Part A Situational Dialogue
Communicative Scene 1
Communicative Scene 2
Communicative Scene 3
Part B Practical Key Sentences
Part C Skills of Communication
Part D Practice
Chapter 10 Acceptance and Orde
Part A Situational Dialogue
Communicative Scene 1
Communicative Scene 2
Communicative Scene 3
Part B Practical Key Sentences
Part C Skills of Communication
Part D Practice
Chapter 11 Business Telephone Calls
Part A Situational Dialogue
Communicative Scene 1
Communicative Scene 2
Communicative Scene 3
Part B Practical Key Sentences
Part C Skills of Communication
Part D Practice
Chapter 12 Terms of Payment
Part A Situational Dialogue
Communicative Scene 1
Communicative Scene 2
Communicative Scene 3
Part B Practical Key Sentences
Part C Skills of Communication
Part D Practice
Chapter 13 Business Negotiation
Part A Situational Dialogue
Communicative Scene 1
Communicative Scene 2
Communicative Scene 3
Part B Practical Key Sentences
Part C Skills of Communication
Part D Practice
Chapter 14 Sign a Contract
Part A Situational Dialogue
Communicative Scene 1
Communicative Scene 2
Communicative Scene 3
Part B Practical Key Sentences
Part C Skills of Communication
Part D Practice
Chapter 15 Cargo Delivery
Part A Situational Dialogue
Communicative Scene 1
Communicative Scene 2
Communicative Scene 3
Part B Practical Key Sentences
Part C Skills of Communication
Part D Practice
Chapter 16 Business Conference
Part A Situational Dialogue
Communicative Scene 1
Communicative Scene 2
Communicative Scene 3
Part B Practical Key Sentences
Part C Skills of Communication
Part D Practice
Chapter 17 Sales Promotion
Part A Situational Dialogue
Communicative Scene 1
Communicative Scene 2
Communicative Scene 3
Part B Practical Key Sentences
Part C Skills of Communication
Part D Practice
Chapter 18 Interview
Part A Situational Dialogue
Communicative Scene 1
Communicative Scene 2
Communicative Scene 3
Part B Practical Key Sentences
Part C Skills of Communication
Part D Practice
Chapter 19 Complaints
Part A Situational Dialogue
Communicative Scene 1
Communicative Scene 2
Communicative Scene 3
Communicative Scene 4
Part B Practical Key Sentences
Part C Skills of Communication
Part D Practice
Chapter 20 Banquet and Parting
Part A Situational Dialogue
Communicative Scene 1
Communicative Scene 2
Communicative Scene 3
Part B Practical Key Sentences
Part C Skills of Communication
Part D Practice
Appendix 1 Tralation to Situational Dialogues
情景对话参考译文
Appendix 2 Suggested Key to Practice
实践操练参考答案