Unit 0ne Business Promotion
实训模块一公司业务推广
Practice 1 Introducing the Logistics Company
实训项目1介绍物流公司
Practice 2 Visiting the Logistics Company
实训项目2参观物流公司
Practice 3 Introducing the Main Business of the Logistics Company
实训项目3介绍物流公司的主要业务
Practice 4 Writing E—mail on Company’S Business Promotion
实训项目4撰写与公司业务推广相关的电子邮件
Logistics Knowledge
物流小知识
Unit Two Customer Service and Day-to-day Communication
实训模块二 客户服务及日常沟通
Practice 1 Receiving Client Coultation
实训项目1接受客户咨询
Practice 2 Solving the Specific Problems
实训项目2解决具体问题
Practice 3 Receiving Custome’Complaints
实训项目3接受客户投诉
Practice 4 Dealing with Problems for Custome I
实训项目4为客户处理问题I
Practice 5 Dealing with Problems for Custome II
实训项目5为客户处理问题Ⅱ
Logistics Knowledge
物流小知识
Case and Improvement
案例与提高
Unit Three Packaging Design
实训模块三包装设计
Practice 1 Packaging Design of Common Merchandise
实训项目1普通商品的包装设计
Practice 2 Packaging Design of Fragile Merchandise
实训项目2易碎商品的包装设计
Practice 3 Complaining about the Unreasonable Packaging Design
实训项目3不合理包装设计投诉
Practice 4 Complaining about the Improper Packaging Design
实训项目4不恰当包装设计投诉
Logistics Knowledge
物流小知识
Case and Improvement
案例与提高
Unit Four TraportatiOn
实训模块四运输
Practice 1 Deciding the Traport Mode
实训项目1决定运输方式
Practice 2 Deciding the Traport Route
实训项目2决定运输路线
Practice 3 Optimizing the Traport Program
实训项目3优化运输方案
Practice 4 Writing E—mail Related to Traportation
实训项目4撰写与物流运输相关的电子邮件
Logistics Knowledge
物流小知识
Case and Improvement
案例与提高
Unit Five Storage
实训模块五仓储
Practice 1 Introducing Warehouse and Its Design
实训项目1介绍仓库及其设计
Practice 2 Communication on the Storage of Goods
实训项目2储存货物沟通
Practice 3 Inventory Management
实训项目3库存管理
Practice 4 Communication on Stock Issues
实训项目4库存问题沟通
Logistics Knowledge
物流小知识
Unit Six Commissioned Carrier
实训模块六委托承运
Practice 1 Finding the Carrier
实训项目1寻找承运人
Practice 2 Negotiating with the Carrier
实训项目2与承运人谈判
Practice 3 Dealing with Related Issues with the Carrier
实训项目3与承运人处理相关事宜
Practice 4 Writing E—mail on Carriage of Coignment
实训项目4撰写与货物委托承运相关的电子邮件
Logistics Knowledge
物流小知识
Case and Improvement
案例与提高
Unit Seven Freight Quotatio
实训模块七货运报价
Practice 1 Sea Container Rate Quotation
实训项目1海运集装箱报价
Practice 2 Air Freight Quotatio
实训项目2航空运费报价
Practice 3 Sea-Rail LCL Quotatio
实训项目3海铁联运拼箱报价
Practice 4 Writing E—mail Related to Freight Quotatio
实训项目4撰写与货运报价相关的电子邮件
Logistics Knowledge
物流小知识
Unit Eight Customs Declaration Ipection and Quarantine Report
实训模块八报关及报检
Practice 1 Communicatio on the Cargo Declaration
实训项目1货物报关沟通
Practice 2 Introducing the Services Provided by the Ipection and
Quarantine Report Agency
实训项目2介绍代理报检的服务项目
Logistics Knowledge
物流小知识
Case and Improvement
案例与提高
Main Documents
主要单证
参考文献
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