Manager''s Toolkit: The 13 Skills Managers Need to SucceedZeroing
in on the specific skills that make great managers stand out from
the pack, this comprehensive guide is both an essential primer for
new managers and a valuable resource for seasoned executives. From
hiring and retaining good people to motivating and developing team
members, from understanding key financial statements to delegating
work effectively, and from setting goals for others to managing
your own career, this actionable guide walks readers through every
aspect of managing in a complex business world. Filled with
practical tools and tips, this essential toolkit will help managers
to stay at the top of their game.The Harvard Business Essentials
series is for managers at all levels but is especially relevant for
new managers. It offers on-the-spot guidance, coaching, and tools
on the most relevant topics in business. Each book includes the
critical information that managers need on a given topic-from
budgeting to hiring to communication to strategy-and offers
interactive tools and worksheets that translate advice into action.
Providing ready answers to day-to-day issues, these guides make
sound, trusted mentoring advice available whenever managers need
it.Other Books in the HBE Series:Managing Change and Transition
Hiring and Keeping the Best PeopleFinance for Managers Business
Communications Innovation Negotiation
關於作者：
Since 1984, Harvard Business School Press has been dedicated to
publishing the most contemporary management thinking, written by
authors and practitioners who are leading the way. Whether readers
are seeking big-picture strategic thinking or tactical problem
solving, advice in managing global corporations or for developing
personal careers, HBS Press helps fuel the fire of innovative
thought. HBS Press has earned a reputation as the springboard of
thought for both established and emerging business leaders.
目錄：
Introduction
Pt. 1 Learning the basics
1 Setting goals that others will pursue
3
2 Hiring the best
17
3 Keeping the best
41
4 Delegating with confidence
63
5 Managing your time
77
Pt. 2 Reaching the next level
6 Managing teams
93
7 Appraisal and coaching
115
8 Handling problem employees
133
9 Dealing with crises
153
10 Developing your career
169
11 Becoming a leader
189
12 Strategy
205
Pt. 3 Mastering the financial tools
13 Budgeting
217
14 Understanding financial statements
243
15 Net present value and internal rate of return
263
16 Breakeven analysis and operating leverage
279
App. A Useful implementation tools
285
App. B Legal landmines in hiring
295
Notes
299
Glossary
303
For further reading
309
Index
319
About the subject adviser
327
About the writer
328
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