Chapter 1 The Overview of Business
Letters
Section One The Structure and the Format of
Business Letters
Section Two Principles of Business Letter
Writing
Section Three Business Fax and Email Writing
Section Four Cases in Detail
Section Five Selected Sentences
Chapter2 Establishing Business
Relations and Status Enquiries
Section One Establishing Business Relations
Section Two Status Enquiries
Section Three Cases in Detail
Section Four Selected Sentences
Chapter 3 Enquiry and Offer
Section One Enquiry
Section Two Offer and Counteroffer
Section Three Cases in detail
Section Four Selected Sentences
Chapter 4 Contract
Section One Definition and Functions of
Contract
Section Two Classification and Contents of
Contract
Section Three Cases in Detail
Section Four Selected Sentences
Chapter 5 Orders and Terms of Payment
Section One Orders and Replies
Section Two Method of Payment
Section Three Cases in Detail
Section Four Selected Sentences
Chapter 6 Letter of Credit
Section One Content and Classification of Letter of
Credit
Section Two Procedures of Letter of Credit
Operations
Section Three Cases in Detail
Section Four Selected Sentences
Chapter 7 Packing
Section One Forms of Packing
Section Two Marking of Goods
Section Three Cases in Detail
Section Four Selected Sentences
Chapter 8 Insurance
Section One Ess.entials of Business Letters of
Insurance
Section Two Cases in Detail
Section Three Selected Sentences
Chapter 9 Shipment
Section One Shipping Instruction and Shipping
Advice
Section Two Terms of Shipment
Section Three Cases in Detail
Section Four Selected Sentences
Chapter 10 Complaints and Adjustments
Section One Types of Complaints
Section Two Adjustments
Section Three Cases in Detail
Section Four Selected Sentences
Chapter 11 Agency
Section One Essentials of Agency
Section Two Essentials of Business Correspondence
of Agency
Section Three Cases in Detail
Section Four Selected Sentences
Chapter 12 Documentation in International Trade
Section One Types of International Trading
Documents
Section Two Requirements of Documents Making
Section Three Cases in Detail
Section Four Selected Sentences
References
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