Best Practices in Lean Six Sigma Process Improvement reveals
how to refocus leansix sigma processes on what author Richard
Schonberger—world-renowned process improvement pioneer—calls "the
Golden Goals": better quality, quicker response, greater
flexibility, and higher value. This manual shows you how it can be
done, employing success stories of over 100 companies including
Apple, Illinois Tool Works, Dell, Inc., and Wal-Mart, all of which
have established themselves as the new, global "Kings of Lean,"
surpassing even Toyota in long-term improvement.
關於作者：
Richard Schonberger is President of Schonberger
Associates, Inc., providing lectures, seminars, and advisory
services to industrial and business organizations worldwide.
Originator of the term and concepts of world-class manufacturing,
he is author of numerous books, as well as some 150 articles in
periodicals ranging from Harvard Business Review and the Wall
Street Journal to Quality Progress and the Journal of Cost
Management. He has been awarded the Shingo Prize for Excellence in
Manufacturing and the British Institution of Production Engineers''
International Award in Manufacturing Management, and has received
the Institute of Industrial Engineers IIE''s Production and
Inventory Control Award.
目錄：
Preface.
Part I. Hypercompetition.
CHAPTER 1. Magnitude Advances In Competitive Standards And
Technologies.
CHAPTER 2. Global Leanness -- An Unstable Phenomenon.
CHAPTER 3. Big Question: Does Lean Beget Financial Success? A
Short
CHAPTER.
CHAPTER 4. Ultimate Trend: Improving The Rate Of Improvement.
Part II. Improvement Gone Wrong -- And Made Right.
CHAPTER 5. Waste Elimination, Kaizen, And Continuous Improvement:
Mis-Defined And Misunderstood.
CHAPTER 6. The Metrics Trap.
CHAPTER 7. The Case Against Much Of Management
Goal-Setting.
Part III. A Competitive Fortress.
CHAPTER 8. Fortress By Culture.
CHAPTER 9. Vengeful Numbers.
CHAPTER 10. Process Improvement: Stretching Company
Capabilities.
CHAPTER 11. Unique Business Models Big Ideas.
Part IV. What Goes Wrong: Impressive Companies And Their Weak
Spots.
CHAPTER 12. Does Rapid Growth Put The Brakes On Lean?
CHAPTER 13. Losing Their Way-Or Not.
Part V. Leanness: A Changing Landscape.
CHAPTER 14. Global "Lean" Champions: Passing The Torch.
CHAPTER 15. How Overweight Companies Get Lean.
CHAPTER 16. Flow-Through Facilities.
CHAPTER 17. External Linkages.
Part VI. Why Industries Rank Where They Do.
CHAPTER 18. Leanness Rankings For 33 Industrial Sectors.
CHAPTER 19. Electronics: A Metamorphosis.
CHAPTER 20. Motor-Vehicle Industry: Earliest But Lagging.
CHAPTER 21. Aerospace-Defense: OEM''s Soaring, Suppliers Not.
CHAPTER 22. Other Industries. Epilogue. Index.
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