Another extraordinary business fable from the "New York Times"
bestselling author Patrick LencioniWritten in the same dynamic
style as his previous bestsellers including "The Five Dysfunctions
of a Team," Lencioni illustrates the principles of inspiring client
loyalty through a fascinating business fable. He explains the
theory of vulnerability in depth and presents concrete steps for
putting it to work in any organization. The story follows a small
consulting firm, Lighthouse Partners, which often beats out
big-name competitors for top clients. One such competitor buys out
Lighthouse and learns important lessons about what it means to
provide value to its clients. Offers a key resource for gaining
competitive advantage in tough times Shows why the quality of
vulnerability is so important in business Includes ideas for
inspiring customer and client loyalty Written by the highly
successful consultant and business writer Patrick LencioniThis new
book in the popular Lencioni series shows what it takes to gain a
real and lasting competitive edge.
關於作者：
Patrick Lencioni is a New York Times best-selling business
author of eight books including The Five Dysfunctions of a Team and
The Three Signs of a Miserable Job. As president and founder of The
Table Group, Pat has consulted to CEOs and leadership teams in
organizations ranging from Fortune 500 companies and start-ups to
churches and non-profits. In addition to his books, Pat and his
work have been featured in publications like Harvard Business
Review, The Wall Street Journal, Fortune, BusinessWeek, and USA
Today. To learn more about Patrick Lencioni and his other books and
services - including his newsletter - please visit
www.tablegroup.com.
目錄：
Introduction vii The Fable Part One: Theory 3
Part Two: Practice 17 Part Three: Research 69
Part Four: Testimony 119 The Model The Origins of Getting Naked 195
Naked Service Defined 197 Shedding the Three Fears 201 Broader
Applications of Nakedness 214 Acknowledgments 215 About the Author
219
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