The Handbook of Conflict Resolution, Second Edition is written
for both the seasoned professional and the student who wants to
deepen their understanding of the processes involved in conflicts
and their knowledge of how to manage them constructively. It
provides the theoretical underpinnings that throw light on the
fundamental social psychological processes involved in
understanding and managing conflicts at all levels—interpersonal,
intergroup, organizational, and international. The Handbook covers
a broad range of topics including information on cooperation and
competition, justice, trust development and repair, resolving
intractable conflict, and working with culture and conflict.
Comprehensive in scope, this new edition includes chapters that
deal with language, emotion, gender, and personal implicit theories
as they relate to conflict.
關於作者：
Morton Deutsch is E. L. Thorndike Professor and director
emeritus of the International Center for Cooperation and Conflict
Resolution ICCCR at Teachers College, Columbia University. He
studied with Kurt Lewin at MIT’s Research Center for Group
Dynamics, where he obtained his Ph.D. in 1948. He is well-known for
his pioneering studies in intergroup relations,
cooperation-competition, conflict resolution, social conformity,
and the social psychology of justice. His books include Interracial
Housing, Research Methods in Social Relations, Preventing World War
III: Some Proposals, Theories in Social Psychology, The Resolution
of Conflict, Applying Social Psychology, and Distributive Justice.
His work has been widely honored by the Kurt Lewin Memorial Award,
the G. W. Allport Prize, the Carl Hovland Memorial Award, the AAAS
Socio-Psychological Prize, APA’s Distinguished Scientific
Contribution Award, SESP’s Distinguished Research Scientist Award,
and the Nevitt Sanford Award. He is a William James Fellow of APS.
He has also received lifetime achievement awards for his work on
conflict management, cooperative learning, peace psychology, and
applications of psychology to social issues. In addition, he has
received the Teachers College Medal for his contributions to
education, the Helsinki University medal for his contributions to
psychology, and the doctorate of humane letters from the City
University of New York. He has been president of the Society for
the Psychological Study of Social Issues, the International Society
of Political Psychology, the Eastern Psychological Association, the
New York State Psychological Association, and several divisions of
the American Psychological Association. It is not widely 895 known,
but after postdoctoral training, Deutsch received a certificate in
psychoanalysis in 1958 and conducted a limited practice of
psychoanalytic psychotherapy for more than twenty-five years.
Peter T. Coleman holds a Ph.D. and M.Phil. in
socialorganizational psychology from Teachers College, Columbia
University and a B.A. in communications from The University of
Iowa. He is currently associate professor of psychology and
education at Teachers College, Columbia University and teaches
courses in conflict resolution, social psychology, and social
science research. Dr. Coleman is director of the International
Center for Cooperation and Conflict Resolution ICCCR at Teachers
College, Columbia University, an innovative Center dedicated to
advancing the study and practice of conflict resolution and social
justice. He has conducted research on social ingroup-outgroup
formation processes in-groupout-group formation, the mediation
of interethnic conflict, intractable conflict, complexity, and the
conditions and processes that foster the constructive use of social
power. In 2003, he became the first recipient of the Early Career
Award from the American Psychological Association, Division 48:
Society for the Study of Peace, Conflict, and Violence. Dr. Coleman
coedited The Handbook of Conflict Resolution: Theory and Practice
2000; 2006 and has also authored over forty journal articles and
chapters.
Eric C. Marcus is a principal of The Marcus Group, a firm
specializing in building the capacity of individuals, groups, and
organizations through strengthening skills in leadership and group
development, feedback, productive conflict, change, and related
areas. Based in New York City, he has been a consultant to domestic
and international public, private, and not-for-profit organizations
since 1984. In addition to his consulting practice, Eric works as a
community mediator, is recent past president of the Organization
Development Network of Greater New York, and now serves on their
advisory board. Eric teaches graduate-level courses in organization
development and change, organizational consultation, conflict
resolution, and group dynamics at several area universities,
including Baruch College, and Teachers College, Columbia
University. He received his Ph.D. in Applied Social Psychology from
Columbia University.
目錄：
Preface.
Introduction Morton Deutsch.
PART ONE: INTERPERSONAL AND INTERGROUP PROCESSES.
1 Cooperation and Competition Morton Deutsch.
2 Justice and Conflict Morton Deutsch.
3 Constructive Controversy: The Value of Intellectual Opposition
David W. Johnson, Roger T. Johnson, Dean Tjosvold.
4 Trust, Trust Development, and Trust Repair Roy J.
Lewicki.
5 Power and Conflict Peter T. Coleman.
6 Communication and Conflict Robert M. Krauss, Ezequiel
Morsella.
*7 Language, Peace, and Conflict Resolution Francisco Gomes de
Matos.
8 Intergroup Conflict Ronald J. Fisher.
9 The PSDM Model: Integrating Problem Solving and Decision Making
in Conflict Resolution Eben A. Weitzman, Patricia Flynn
Weitzman.
*10 Gender Conflict and the Family Janice M. Steil, Liora
Hoffman.
PART TWO: INTRAPSYCHIC PROCESSES.
11 Judgmental Biases in Conflict Resolution and How to Overcome
Them Leigh Thompson, Janice Nadler, Robert B. Lount, Jr..
*12 Emotion and Conflict: Why It Is Important to Understand How
Emotions Affect Conflict and How Conflict Affects Emotions Evelin
G. Lindner.
13 Self-Regulation in the Service of Conflict Resolution Walter
Mischel, Aaron L. DeSmet, Ethan Kross.
PART THREE: PERSONAL DIFFERENCES.
*14 Implicit Theories and Conflict Resolution Carol S. Dweck,
Joyce Ehrlinger.
15 Personality and Conflict Sandra V. Sandy, Susan K. Boardman,
Morton Deutsch.
16 The Development of Conflict Resolution Skills: Preschool to
Adulthood Sandra V. Sandy.
PART FOUR: CREATIVITY AND CHANGE.
17 Creativity and Conflict Resolution: The Role of Point of View
Howard E. Gruber.
18 Some Guidelines for Developing a Creative Approach to Conflict
Peter T. Coleman, Morton Deutsch.
*19 Creativity in the Outcomes of Conflict Peter J.
Carnevale.
20 Change and Conflict: Motivation, Resistance and Commitment Eric
C. Marcus.
21 Changing Minds: Persuasion in Negotiation and Conflict
Resolution Alison Ledgerwood, Shelly Chaiken, Deborah H.
Gruenfeld, Charles M. Judd.
22 Learning Through Reflection Victoria J. Marsick, Alfonso
Sauquet, Lyle Yorks.
PART FIVE: DIFFICULT CONFLICTS.
23 Aggression and Violence Susan Opotow.
24 Intractable Conflict Peter T. Coleman.
*25 Moral Conflict and Engaging Alternative Perspectives Beth
Fisher-Yoshida, Ilene Wasserman.
*26 Matters of Faith: Religion, Conflict, and Conflict Resolution
Bridget Moix.
*27 Conflict Resolution and Human Rights Andrea Bartoli, Yannis
Psimopoulos.
PART SIX: CULTURE AND CONFLICT.
28 Culture and Conflict Paul R. Kimmel.
*29 Multicultural Conflict Resolution Paul Pederson.
30 Cooperative and Competitive Conflict in China Dean Tjosvold,
Kwok Leung, David W. Johnson.
PART SEVEN: MODELS OF PRACTICE.
31 Teaching Conflict Resolution Skills in a Workshop Ellen Raider,
Susan Coleman, Janet Gerson.
32 Mediation Revisited Kenneth Kressel.
33 Managing Conflict Through Large-Group Methods Barbara Benedict
Bunker.
*34 Conflict in Organizations W. Warner Burke.
*35 Eight Suggestions from the Small-Group Conflict Trenches
Kenneth Sole.
PART EIGHT: LOOKING TO THE FUTURE.
36 A Framework for Thinking About Research on Conflict Resolution
Initiatives Morton Deutsch, Jennifer S. Goldman.
*37 Some Research Frontiers in the Study of Conflict and Its
Resolution Dean G. Pruitt.
Concluding Overview Peter T. Coleman, Eric C. Marcus.
Recommended Reading.
About the Editors.
About the Contributors.
Name Index.
Subject Index.
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