Unit1 Essentials of a Business Letter
商务信函的基本要素
1．1 Layout of a Business Letter
1．2 Letter Sty，les
1．3 Addressing Envelopes
1．4 Faxes and E—mails
Exercises
Unit 2 Starting Business and Establishing Business
Relation
开始业务与建立业务关系
2．1 Related Business Knowledge
2．2 Text
2．3 Useful Sentences
2．4 Writing Tutorial：Deciding the 7ype of Your
Letter Exercises
Unit 3 Enquiries and Quotations
询价与报价
3．1 Related Business Knowledge
3．2 Text
3．3 Useful Sentences
3．4 Writing Tutorial：Beginning of a Business
Letter Exercises
Unit 4 0ffer，Counter．offer，Acceptance and Refusal
发盘、还盘、接受或拒绝
4．1 Related Business Knowledge
4．2 Text
4．3 Useful Sentences
4．4 Writing Tutorial：Singling out the Key Purpose of
Your Letter Exercises
Unit 5 Credit and Status Enquires and Their Replies
资信查询及其回复
5．1 Related Business Knowledge
5．2 Text
5．3 Usefu]Sentcnces
5．4 Writing Tutorial：Correct Paragraphs
Exercises
Unit 6 0rder，Acceptance and Refusal
订单、接受订单以及谢绝订单
6．1 Related Business Knowledge
6．2 Text
6．3 Useful Sentcnces
6．4 Writing Tutorial：Making a Businesslike
Ending Exercises
Unit 7 Conclusion of a Business and the Fulfillment of a
Contract
交易的达成和合同的履行
7．1 Related Business Knowledge
7．2 nXt
7．3 Usefu]Sentences
7．4 Writing Tutorial：Proper Wording． Exercises
Unit 8 Letters to Discuss Payment
洽谈支付方式信
8．1 Related Business Knowledge
8．2 Text
8．3 Useful Sentences
8．4 Writing Tutorial：Composing Appropriate Sentences
Exercises
Unit 9 Urging the Establishment and Amendment of L／C
敦促开立和修改信用证
9．1 Related Business Knowledge
9．2 Text
9．3 Useful Sentences
9．4 Writing Tutorial：Keeping Coherence
Exercises
Unit 10 Packing，Marking and Shipment
包装、运输标志以及装运
10．1 Related Business Knowledge
10．2 Text
10．3 Useful Sentences
10．4 Writing Tutorial：Using the Correct
Punctuation Exercises
Unit ll Marine Insurance
海运保险
11．1 Related Business Knowledge
11．2 Text
u．3 USeful Sentences
u．4 Writing Tutorial：Revising and Checking for Any
Possible Mistakes
Exercises
Unit12 Letters to Discuss Agencies
洽谈代理业务信
12．1 Related Business Knowledge
12．2 Text
12．3 Useful Sentences
12．4 Writing Tutorial：Business Writing Principles—Six
Cs Exercises
Unit l3 Complaints，Disputes，Claims and Their
Settlements
投诉、争议、索赔及其解决
13．1 Related Business Knowledge
13．2 Text
13．3 Useful Sentences
13．4 Writing Tutorial：Avoiding Dangling
Modifiers Exercises
Unit l4 Application Letters
求职信
14．1 Related Business Knowledge
……
AppendixⅠ 各章练习题参考答案
Appendix Ⅱ 美国州名标准缩写
Appendix Ⅲ 加拿大省名标准缩写
Appendix Ⅳ 常用地址和商务机构缩略语
Appendix Ⅴ 世界主要机场、港口名称英中对照表
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