Chapter I Essentials and Formats of Business Writing
商务信函的写作要素与信函格式
Section One Essentials of Business Writing商务信函写作要素
Section Two Formats信函格式
Section Three The Envelope信封
ChapterⅡ Work Documents工作文书
Section One Note便条
Section Two Notice通知
Section Three Announcement启事
Section Four Request请示
Section Five Report报告
Section Six Memo备忘录
ChapterⅢ Ceremonial Documents礼仪文书
Section One Letters of Thanks感谢信
Section Two Letters of CongratulationsgJL贺信
Section Three Letters of Apology道歉信
Section Four Letters of Sympathy慰问信
Section Five Reference Letters推荐信
Section Six Letters of Introduction介绍信
Chapter 1V Social Documents社交文书
Section One Letters of Inquiry咨询函
Section Two Letters of Appointment约见函
Section Three Letters of Invitation邀请函
Section Four Letters of Complaint投诉函
Section Five Proposal建议
Section Six Certificate证明
Chapter V Business Documents商务文书
Section One Establishing Business Relations建立贸易关系
Section Two Becoming an Agent代理
Section Three Inquiries，OffersCounteroffers
询价、报盘及还盘
Section Four Orders and Contracts订单及合同
Section Five Terms of Payment付款方式
Section Six Insurance and Shipment保险与托运
ChapterⅥ HR Management Documents人力资源管理文书
Section One Enrolment招聘
Section Two Application Letters and Resumes求职信及简历
Section Three Offer录用
Section Four Termination of Employment解聘
Section Five Internal Transfer内部调任
ChapterⅦ Conference Documents会议文书
Section One Invitations for Conference会议邀请
Section Two Conference Agenda会议日程
Section Three Conference Minutes会议纪要
ChapterⅧ Writing for Certificate Tests相关证书写作考试
Section One Business English Certificate
剑桥商务英语证书
Section Two China Business English Certificate
全国商务英语证书
Section Three China Business English Training
商务英语岗位能力证书
参考文献
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