The award-winning guide to business negotiation used by top
negotiators and training programs all over the world—completely
updated and revised
As director of the renowned Wharton Executive Negotiation
Workshop, Professor G. Richard Shell has taught thousands of
business leaders, administrators, and other professionals how to
survive and thrive in the sometimes rough-and-tumble world of
negotiation. His systematic, step- by-step approach comes to life
in this book, which is available in over ten foreign editions and
combines lively storytelling, proven tactics, and reliable insights
gleaned from the latest negotiation research.
This updated edition includes:
? A brand-new “Negotiation I.Q.” test designed by Shell and used
by executives at the Wharton workshop that reveals each reader’s
unique strengths and weaknesses as a negotiator
? A concise manual on how to avoid the perils and pitfalls of
online negotiations involving e-mail and instant messaging
? A detailed look at how gender and cultural differences can
derail negotiations, and advice for putting talks back on track
關於作者:
G. Richard Shell teaches negotiation at the
Wharton School of Business at the University of Pennsylvania, where
he is professor of legal studies, business ethics, and management
and academic director of the Wharton Executive Negotiation
Workshop.