Unit 1 Meeting a Trade Delegation
Part Ⅰ Listen and Talk
Part Ⅱ Reading
Effective Strategies for International
Negotiato Ⅰ
Part Ⅲ Case Study
Status Inquiries
Part Ⅳ Additional Reading
Effective Strategies for
International Negotiato Ⅱ
Part Ⅴ Culture Salon
Rules of Interaction
Unit 2 Business Dinner
Part Ⅰ Listen and Talk
Part Ⅱ Reading
Chinese Cuisine
Part Ⅲ Case Study
Invitation Cards Lette
Part Ⅳ Additional Reading
Eating in the USA
Part Ⅴ Culture Salon
Table Manne
Unit 3 Factory Tou and Sightseeing
Part Ⅰ Listen and Talk
Part Ⅱ Reading
Travel Broade Executive Minds
Part Ⅲ Case Study
Short Company Profiles
Part Ⅳ Additional Reading
Welcome to Beijing
Part Ⅴ Culture Salon
Travel Agency
Unit 4 Establishing Business Relatio
Part Ⅰ Listen and Talk
Part Ⅱ Reading
How to Establish Business Relatio
Part Ⅲ Case Study
Lette of Establishing Business
Relatio
Part Ⅳ Additional Reading
EU-China Relatio
Part Ⅴ Culture Salon
How to Establish and Keep Business
Relatiohips with the Arabs
Unit 5 Enquiries and Offe
Part Ⅰ Listen and Talk
Part Ⅱ Reading
Cross-cultural Negotiating
Part Ⅲ Case Study
Lette of Enquiries and Offe
Part Ⅳ Additional Reading
Asking Questio
Part Ⅴ Culture Salon
Conceding and Bargaining
Unit 6 Counter Offer
Part Ⅰ Listen and Talk
Part Ⅱ Reading
On Price
Part Ⅲ Case Study
Lette of Counter-offer
Part Ⅳ Additional Reading
Business Customs of the United
States
Part Ⅴ Culture Salon
Counter Offer
Unit 7 Terms of Payment
Part Ⅰ Listen and Talk
Part Ⅱ Reading
Terms of Payment
Part Ⅲ Case Study
Lette of Credit
Part Ⅳ Additional Reading
Bill of Exchange or Draft
Part Ⅴ Culture Salon
Business on the Internet
Unit 8 Business Contracts
Part Ⅰ Listen and Talk
Part Ⅱ Reading
The Business Contract
Part Ⅲ Case Study
Writing a Business Contract
Part Ⅳ Additional Reading
The Export Sales Contract
Part Ⅴ Culture Salon
How to Express Your Thanks
Unit 9 Delivery of Goods
Part Ⅰ Listen and Talk
Part Ⅱ Reading
Shipment
Part Ⅲ Case Study
Shipping Advice
Part Ⅳ Additional Reading
Bill of Lading
Part Ⅴ Culture Salon
History-Containerization
Unit l0 Complaints and Claims
Part Ⅰ Listen and Talk
Part Ⅱ Reading
Complaints and Claims
Ⅰ
Part Ⅲ Case Study
Lette of Making Complaints and
Settlement of Claims
Part Ⅳ Additional Reading
Complaints and Claims
Ⅱ
Part Ⅴ Culture Salon
What do Business Ethics Bring
to J J
Unit 11 Commodities Fair
Part Ⅰ Listen and Talk
Part Ⅱ Reading
China Yangling Agricultural Hi-tech
Fair
Part Ⅲ Case Study
Meeting Address
Part Ⅳ Additional Reading
Exhibition and Its Classification
Part Ⅳ Culture Salon
Background of China Import and Export
Commodities Fair
Unit 12 Meeting
Part Ⅰ Listen and Talk
Part Ⅱ Reading
Conducting Effective Meetings
Part Ⅲ Case Study
Minutes
Part Ⅳ Additional Reading
The United Natio Conference on Trade
and Development
Part Ⅴ Culture Salon
What Should a Secretary Do for
People at the Meeting?
Unit 13 Telephone Calls
Part Ⅰ Listen and Talk
Part Ⅱ Reading
Ten Things Never in Your Business
Calls
Part Ⅲ Case Study
A Telephone Message
Part Ⅳ Additional Reading
Effective Telephone Call
Part Ⅴ Culture Salon
Preparing for a Telephone Call
Unit 14 Jobs and Caree
Part Ⅰ Listen and Talk
Part Ⅱ Reading
When Losing a Job Mea Losing Your
Identity
Part Ⅲ Case Study
Job Application
Part Ⅳ Additional Reading
Career Planning
Part Ⅴ Culture Salon
Presenting Youelf Successfully
References
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