Unit OneIntroduction to Ecommerce1
TextIntroduction to Ecommerce1
Reading MaterialsMore About Ecommerce5
Knowledge Link8
Fun EnglishOrdering Fast Food9
Unit TwoIntroduction to Internet10
TextIntroduction to Internet10
Reading MaterialsElectronic Mail on the Internet15
Knowledge LinkIntroduction to the World Wide Web17
Fun EnglishBosses Versus Workers18
Unit ThreeEnterprise and Ecommerce19
TextAn Introduction to ERP19
Reading MaterialsHow Can ERP Improve Companies Business Performance23
Knowledge LinkBenefits ERP Can Bring to Companies26
Fun English The Calm CEO27
Unit FourB2C28
TextThe ABCs of B2C28
Reading MaterialsXiaomi33
Knowledge Link37
Fun EnglishThe Busy Young Businessman38
Unit FiveB2B(39
TextHow B2B Works(39
Reading MaterialsUnderstanding the Supply Chain and EDI(43
Knowledge LinkBenefits of EDI(46
Fun EnglishMen Are Better Friends(47
Unit SixSupply Chain Management(48
TextOn Supply Chain Management(48
Reading MaterialsMore About Supply Chain Management(53
Knowledge LinkWhy Is Supply Chain Management So Important(57
Fun EnglishA Good Response(58
Unit SevenInternet Marketing(59
TextEmarketing Strategies(59
Reading MaterialsAdvertising(63
Knowledge Link(67
Fun EnglishThe Bankers Tailormade Suit(67
Unit EightCustomer Relationship Management(68
TextCustomer Relationship Management(68
Reading MaterialsHow to Implement CRM73
Knowledge LinkCRM Channels and Customer Contact Center(76
Fun EnglishThe Drunk Driver(76Unit NineEcommerce and Logistics(77
TextUnderstanding Logistics in Ecommerce Age(77
Reading MaterialsMeasures That Logistics Take in Ecommerce Age81
Knowledge LinkThe Logistics Requirements(86
Fun EnglishA Cheap Mercedes(87Unit TenOnline Payments(88
TextOnline Payments(88
Reading MaterialsAlipay92
Knowledge Link95
Fun EnglishTheir Last Requests(96
Unit ElevenInternet Security(97
TextFirewall(97
Reading MaterialsPublic Key Encryption and Digital Signature(101
Knowledge Link(104
Fun EnglishWhat Does Two Plus Two Equal?(105Unit TwelveEcommerce and Taxation(106
TextTax Issues in Ecommerce (I)(106
Reading MaterialsTax Issues in Ecommerce (II)(110
Knowledge LinkElectronic Signatures in Global and National Commerce Act(115
Fun EnglishNeither Do I(115
Unit ThirteenWebsite Building(117
TextWebsite Building(117
Reading MaterialsHow to Promote and Maintain a Website(121
Knowledge Link(125
Fun EnglishThe Bill for $1000(125
Unit FourteenVirtual Store Building(126
TextBuild Your Virtual Store(126
Reading Materials10 Things You Need to Start Selling Online(131
Knowledge LinkShopping Carts(136
Fun EnglishThe Great Introduction(136Unit FifteenEcommerce Case Study(137
TextA Case of B2B Ecommerce(137
Reading MaterialsCase of Alibaba(141
Knowledge LinkAlibabacom(145
Fun EnglishEverything Should Be in Balance(145
References(146)