Module I Basics for International Business Correspondence
CHAPTER 1 International Business English Correspondence
I. About the Course
II. Guidelines for Effective Business Correspondence
III. Layout of Business E-mails and Letters
Business Link
Skill Training
Module II Establishing Business Relations
CHAPTER 2 Establishing Business Relations
Lesson 1 Self-introduction
Lesson 2 First Inquiry
Lesson 3 Contact Customers after Fair
Business Link
Skill Training
Useful Expressions
Module HI Business NegotJation
CHAPTER 3 Inquiry and Reply
Lesson 4 Inquiring for Quantity Discount
Lesson 5 Asking to Quote Two Kinds of Prices
Lesson 6 A Tabulated Order Inquiry
Skill Training
Useful Expressions
CHAPTER 4 Offers and Counter-offers
Lesson 7 A Non-f''trm Offer
Lesson 8 A Counter-offer
Lesson 9 Offering Substitute Material
Business Link
Skill Training
Useful Expressions
CHAPTER 5 Order and Contract
Lesson 10 Asking to Send an SC
Lesson 11 Asking to Send PO
Lesson 12 Sending SC and PI
Business Link
Skill Training
Useful Expressions
CHAPTER 6 Production and Inspection
Lesson 13 Inline Inspection Reports
Lesson 14 Failed in Inspection
Lesson 15 Asking to Release the Shipment
Business Link
Skill Training
Useful Expressions
CHAPTER 7 Payment
Lesson 16 Payment Negotiation
Lesson 17 Proposing Payment by DP at Sight
Lesson 18 Settling Balance Payment
Skill Training
Useful Expressions
CHAPTER 8 Establishment of and Amendment to LC
Lesson 19 Urging Establishment of LC
Lesson 20 Amend the LC with Correct Amount
Lesson 21 Amendment to LC
Business Link
Skill Training
Useful Expressions
CHAPTER 9 Packing and Marking
Lesson 22 Inner Packing and Labeling
Lesson 23 Outer Packing
Lesson 24 Container Loading
Business Link
Skill Training
Useful Expressions
CHAPTER 10 Shipment
Lesson 25 Shipping Instructions
Lesson 26 Confn-ming Delivery Date
Lesson 27 Asking for Partial Shipment
Business Link
Skill Training
Useful Expressions
CHAPTER 11 Insurance
Lesson 28 Insurance Information
Lesson 29 Insurance Clause
Lesson 30 Asking the Seller to Cover Insurance
Business Link
Skill Training
Useful Expressions
CHAPTER 12 Complaints, Claims and Settlement
Lesson 31 Claim on Export Carton
Lesson 32 Settling Complaint
Lesson 33 Settlement on Inferior Quality
Business Link
Skill Training
Useful Expressions
附录A 外销员考试模拟题
参考文献
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