前言
Contents
Chapter l Overview of Logistics and Supply Chains 1
Unit lIntroduction to Logistics 1
Unit 2The Supply Chain Concept 9
Unit 321st-Century Supply Chains17
Unit 4 The Agile Supply Chain24
Unit 5 Partnerships in the Supply Chain 31
Chapter 2Logistics Systems35
Unit lLocation Decision 35
Unit 2The Work of Logistics 43
Unit 3Just-In-Time and Lean Thinking 49
Chapter 3 Customer Service 60
Unit lIntroduction to Customer Service 60
Unit 2Quality of Services and Setting Logistics Priorities66
Unit 3The Service-Driven Logistics System 72
Chapter 4Logistics Strategy Management 77
Unit lStrategic Logistics Management 77
Unit 2Logistics Improvement 86
Chapter 5InVentorV 92
Unit lPlanning Inventory 92
Unit 2Inventory Management 97
Chapter 6 Transportation Management 104
Unit lTransportation104
Unit 2Transportation Strategy116
Unit 3Transportation Managers Activities 124
Chapter 7Physical Distribution129
Unit lDistribution 129
Unit 2Logistics Distribution Systems135
Chapter 8Logistics Information 141
Unit lLogistics Information Functionality 141
Unit 2Principles of Logistics Information 146
Unit 3Logistics Information Technology152
Unit 4 Logistics Information Management 159
Chapter 9The Third-Party Logistics 164
Chapter 10 Logistics Costs180
Unit lHow Can Logistics Costs Be Better Represented180
Unit 2Logistics Cost Relationships187
Unit 3Logistics Costs Analyses192
Chapter 11 International Logistics 197
Unit lIntroduction to International Logistics 197
Unit 2Meeting the Challenges of Global Operations204
Chapter 12 Warehousing 212
Unit lIntroduction to Warehousing Management212
Unit 2Warehousing Decisions 220
Chapter 13 Packaging226
Unit lIntroduction to Packaging226
Unit 2Packaging Technology 233
Chapter 14 The Development of Logistics240
Unit lOutsourcing240
Unit 2Green Logistics248
Unit 3The Fourth-Party Logistics 264
Unit 4 Intelligent Logistics270
AppendiXeS 276
Appendix I
Appendix n
Some Useful Websites 276
Professional Words and Expressions278
ReferenCeS 284
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